Privacy Policy

This Privacy Policy describes how THUMBGEEK TECNOLOGIA, LDA, trading as Mamof (“we”, “us”, or “our”), collects, uses, and discloses your information when you visit, use, or make a purchase from mamof.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

Personal Data

We collect personal data that identifies, relates to, describes, or is reasonably capable of being associated with you. The categories of personal data we collect include:

• Contact Information: Full name, billing address, shipping address, email address, and phone number.
• Financial Information: Payment information provided during checkout is processed securely by PayPal, depending on the payment method you select. Card information may be processed by PayPal Advanced Card Processing, while PayPal account payments are processed by PayPal. We do not collect, view, or store your full credit card number or CVV code on our servers.
• Order Details: History of products purchased, order value, and date of transaction.
• Device and Usage Data: IP address, browser type, time zone, and interactions with our Site collected via cookies and similar technologies.
• Account and Communication Data: Account details, messages sent through our contact form, customer service correspondence, and information provided when you communicate with us.
• Marketing Preferences: Your email address, subscription status, and consent preferences when you choose to join the Mamof mailing list.

Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the legal data controller responsible for processing and safeguarding your personal data is:

• Company Name: THUMBGEEK TECNOLOGIA, LDA (trading as Mamof)
• Registered Address: Rua Antão Gonçalves, nº 89, Lj, Cascais, Lisboa, 2750-152, Portugal
• Registration Number: NIPC: 518630625

Data Protection

We use reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, loss, destruction, or alteration:

• Encryption: We use Secure Sockets Layer (SSL) encryption to protect personal data during transmission. Payment information is handled directly by PayPal, including PayPal Advanced Card Processing where selected under PayPal’s own security and compliance obligations.
• Access Control: Access to your personal data is strictly restricted to authorized employees and external processors who need the information to perform their specific business duties.
• Security Disclaimer: While we use commercially acceptable means to implement strict data protection, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

How We Use Your Personal Data

We use your information to provide a secure and efficient shopping experience, specifically for:

• Order Fulfillment: Processing payments, arranging shipping, and handling returns or exchanges.
• Customer Support: Responding to inquiries and providing order status updates via [email protected].
• Fraud Prevention: Screening orders for potential risk or fraud to ensure a secure transaction environment.
• Legal Compliance: Complying with applicable tax, accounting, and regulatory obligations.
• Marketing Communications: Sending news, product updates, and offers only when you have chosen to subscribe. You can unsubscribe at any time using the link in each marketing email.

Disclosure of Personal Data

We do not sell your personal information for monetary consideration. We disclose personal data only when reasonably necessary to provide the Services, operate the Site, or comply with law:

• Payment Service Providers: PayPal, including PayPal Advanced Card Processing where available processes the information required to complete, secure, refund, and document payments made through the payment methods displayed at checkout.
• Delivery and Logistics Providers: To prepare, ship, track, and deliver your order using the delivery service shown during checkout or in your order information.
• Technology and Communication Providers: Providers that support website hosting, security, contact forms, customer communications, and email subscriptions.
• Social Sign-In Providers: If you choose an available social sign-in option, that provider may share account identifiers and profile information in accordance with your settings and its privacy policy.
• Regulatory Authorities: When required to comply with applicable laws or respond to a lawful request for information.

Your Rights and Choices

Depending on your location and subject to applicable law, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct inaccurate or incomplete information.
• Right to Erasure: Request the deletion of your personal data, subject to legal retention requirements (e.g., tax records).
• Marketing Choices: You may withdraw consent to marketing emails at any time by using the unsubscribe link in the email or contacting us.

International Data Transfers

Mamof is operated from Cascais, Portugal, and personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. Where personal data is transferred outside the European Economic Area, we use an applicable lawful transfer mechanism, such as Standard Contractual Clauses, where required.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data without parental consent, please contact us immediately, and we will take steps to delete such information.

Cookies

Our Site uses cookies and similar technologies that are necessary for core functions such as security, account access, cart operation, and checkout. We may also use optional technologies for preferences, measurement, or marketing where enabled and permitted. Where required by law, we will request consent before using non-essential cookies. You can manage cookies through your browser settings, although disabling necessary cookies may affect Site functionality.

Contact Us

For questions about our privacy practices or to exercise your data rights, please contact us:

Company Name: THUMBGEEK TECNOLOGIA, LDA

Brand Name: Mamof

Email: [email protected]

Registered Office Address: Rua Antão Gonçalves, nº 89, Lj, Cascais, Lisboa, 2750-152, Portugal

Phone: +351 913605767

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (ET)